Business Phones System - Choosing the Right One

Rely on Silver & Black Telecom to help you determine the best business telephone system for your unique needs. Our services include:

  • Pre-Analysis Consultation
  • Overall System Analysis
  • System Efficiency Recommendations
  • Installation Services
  • Maintenance and Repair Services
  • Cable & Wiring Services

business telephone sales and support

Which System is Right for Me?

There are a few different types of telephone systems on the market: Key systems, Private Branch Exchange (PBX), and KSU-less. The type of system you choose will depend primarily on how many extensions (working telephones) you require.

What Size of a System Do I Need?

When buying a telephone system, a primary concern is to make sure that the system is the right size for your business. This means understanding the size constraints of the system.

Digital vs. Analog?

Most newer and more expensive phone systems communicate via digital technology. This means that sound is transmitted as bits of data rather than audio waves.

Theoretically, digital transmission has many advantages over analog transmission. Digital signals are less affected by interference and line degradation, meaning that digital lines have virtually no static or hiss.

Why Do I Need a Phone Dealer?

Virtually all telephone systems require the assistance of a dealer for programming and installation. As a result, finding a good dealer can be the most important part of the purchase, since any telephone system you choose needs to be properly installed for optimal performance.

The most important consideration is choosing a dealer is in the number of installations that they have completed with your business telephone system.

Price – What Does It Include?

While the smallest business telephone systems may cost a few thousand dollars to install, the price tag for more complex models can quickly climb to tens of thousands of dollars. Business telephone systems prices are based on four key factors:

  • The Main Central Processing Cabinet
  • The Actual Telephones
  • Wiring and Installation
  • Everything Else (training, programming, service, and future modifications)

If you would like to get an estimate for your business telephone system, use our convenient Quick Quote form.

IP Telephony

The emergence of computer telephony has thrown another option into the mix. Although voice over IP (VoIP), or the ability to place and receive calls for free using the Internet, is touted as the latest wave and looks good on paper, in practice, this next generation technology is not all it’s cracked up to be... at least not yet.


Business telephone systems for the cities of Fremont, Newark,
Union City, Hayward, San Jose, Santa Clara and Milpitas, California

Telephone: 510-279-9411 FAX: 510-991-9993
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